How Resolve Windows Update Errors

How to Repair Windows UpdatesThis article explains how to fix installation errors for Windows Update installations.

Problem:  Windows Updates fails to install on Windows 2008 R2 System Center Data Protection Manager (DPM) server.

Errors:  Specific errors may include, "Installation Failure: Windows failed to install the following update with error 0x80070643".

Solution:  Delete the Windows Update cache and remove all superseded service pack backup components to resolve the issue.  N.B., This situation is not specific to DPM; and can help with other Windows environments, including Windows 8.1 & Windows 2012 R2.

  1. Stop the Windows Automatic Update Service from the command line:

    net stop wuauserv
  2. Go to the Windows directory from the command line:

    cd\windows
  3. Purge the update cache from the command line:

    rd /s SoftwareDistribution
  4. Start the Windows Automitic Update Service from the command line:

    net stop wuauserv
  5. Remove superseded cumulative Service Pack backup components:

    Dism.exe /online /Cleanup-Image /SPSuperseded

That's it.


References:

http://technet.microsoft.com/en-us/library/dn251565.aspx
http://support.microsoft.com/Default.aspx?kbid=971058


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