Problem:
Data Protection Manager (DPM) does not work with new Ultrium-5 LTO-5 tape drive. DPM Library only provides options to clean drive or disable drive. DPM does not correctly identify and detect the new tape drive.Hardware: HP StoreEver LTO-5 Ultrium-5 tape drive. N.B., this solution works with just about any LTO drive.
Background:
Old LTO-3 drive was running out of space. Purchased HP LTO-5 drive to expand available storage from 800GB to 1.5TB:- Server has compatible SAS HBA and cable.
- Device Manager recognizes the new drive after a simple hardware swap.
- DPM lists the new hardware under its Libraries.
- Protection groups changed and reflect new hardware.
Solution:
Update the DPMLA.xml file to reflect the new hardware:C:\Program Files\Microsoft DPM\DPM\Config\DPMLA.xml
XML Before:
<drivelibraryassociation> <drive drivebayindex="0" scsibus="0" scsilun="0" scsiport="2" scsitargetid="5" serialnumber="HUExxxxxxx"> <library scsibus="-1" scsilun="-1" scsiport="-1" scsitargetid="-1" serialnumber=""> </library></drive></drivelibraryassociation>XML After:
<drivelibraryassociation> <drive drivebayindex="0" scsibus="0" scsilun="0" scsiport="2" scsitargetid="5" serialnumber="HUExxxxxxx"> <library scsibus="-1" scsilun="-1" scsiport="-1" scsitargetid="-1" serialnumber=""> </library></drive></drivelibraryassociation>
Tips:
- Serial is located on the physical tape drive.
- Use the HPE Library and Tape Tool to identify SCSI assignments.
- Alternately, identify SCSI assignments in the Device Manager → Tape drive → Properties →Details → Location information property.
Final Steps:
- Save changes to DPMLA.xml and restart DPM services.
- Rescan the DPM tape library.
- Inventory tape library.
References:
http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c03597397
https://social.technet.microsoft.com/Forums/en-US/d5a993e9-fd24-42e4-88e8-77047163d1cf/dpm-2010-and-hp-msl2024-lto5-tape-library-not-being-detected-correctly?forum=dpmtapebackuprecovery
http://h20566.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=4202052&swItemId=co_162575_1&swEnvOid=4064
https://social.technet.microsoft.com/Forums/en-US/d5a993e9-fd24-42e4-88e8-77047163d1cf/dpm-2010-and-hp-msl2024-lto5-tape-library-not-being-detected-correctly?forum=dpmtapebackuprecovery
http://h20566.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=4202052&swItemId=co_162575_1&swEnvOid=4064
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